Distance Education
Student Technical Support
Students will not be able to access their classes until the first day of classes.
Support from Canvas
Canvas offers a “self-service” support page by clicking Help in the global navigation menu. On the page, in addition to 24x7 live chat for students, there is 24x7 email support.
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Contact Âé¶¹¹ÙÍø IT support if you:
- Are having problems logging into your course (if you forgot your password, click the Forgot Password link on the login page): Information Support Services
Contact your instructor if you:
- Need to explain why an assignment didn't get completed
- Have a question about your grades
- Want to add a class after the registration deadline
For problems related to your computer, please do NOT contact either support service. These problems include:
- Hardware problems on your computer or mobile device. Consult your computer or mobile device user guide, or call the manufacturer for support.
- Software problems on your computer or mobile device. Consult the software user guide, or call the company that makes the software.
- Problems connecting to the Internet. Contact your Internet Service Provider.
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